Topic

Clinics

Private practices, dental and aesthetic clinics: online booking, deposits, reminders and patient intake that keep the diary full.

Two blank ruled appointment cards side by side on a bone coloured desk, the right one marked with an orange tab, with a black pen below them

Clinics

Booking platform or your own site: what a practice should run

A profile on a booking platform earns its fee on the patient who had never heard of you. On the patient who typed your name into Google, the same fee buys a button you could own. The split is decided per source, not per tool.

November 7, 20264 min read

A phone lying face down on a bone coloured desk next to a closed grey appointment book with an orange band, and a brass reception bell with an orange dome

Clinics

After hours messages: what a clinic should answer automatically

Messages land while you are treating, and the answer goes out at nine in the evening. By then the patient has booked somewhere else. An automatic reply that carries the booking link, and three answers people actually ask for, takes most of that back.

November 5, 20264 min read

A tablet with a dark screen on a bone coloured desk, beside a blank ruled sheet, a black pen and a stack of blank cards held by an orange clip

Clinics

Online patient intake forms: the paperwork done before the visit

A health questionnaire filled in on a clipboard eats the first ten minutes of every appointment. Sent as a link with the booking confirmation, it arrives finished, in the patient record, with the consent stored next to it.

November 2, 20264 min read

An open appointment diary with three slots marked by orange tabs, a card payment terminal, a pen and a blank intake form on a clipboard

Clinics

Deposits and reminders: how a private practice stops losing hours to no-shows

A patient who books and never arrives costs you the hour and the person who could have had it. A small deposit, a cancellation rule the patient accepts before paying, and reminders that leave time to rebook the slot are how a practice keeps its diary.

October 20, 20266 min read